The Psychology of Crowd Behavior[1]
Summary
Annual Review of Psychology synthesis of the social identity approach to crowd behavior, by its leading researcher (Sussex). Organizes two decades of growth in three sections: crowd density behaviors, heightened emotion, mass-gatherings health, and identity-strengthening events; behavior in emergencies and how crowd models have shaped emergency-response policy and practice; and psychological change in collective action, public-order policing, and social influence. Emphasizes that the social identity program now has demonstrated practical applications beyond theory.
So what
The authoritative statement of the psychology that replaced "mob panic": crowds behave as groups with shared identity, and that identity shapes density tolerance, emotion, mutual aid in emergencies, and responses to policing. This is the behavioral-science pillar the crowd-dynamics domain needs beside the physics pillar (Helbing/Moussaid/Bain) — physics explains the forces, social identity explains the cooperation and the conflict — and Drury's work on emergency behavior (crowds as first responders, not obstacles) is doctrine-shaping for evacuation messaging and public-order interfaces. Cite as the field's current definitive review.
Key findings
- Definitive Annual Review of the social identity approach to crowds
- Covers density behavior, crowd emotion, mass-gathering health, identity effects
- Emergency behavior research has directly shaped response policy and practice
- Frames crowds as cooperative groups, not irrational mobs - the anti-panic paradigm
- Companion behavioral pillar to the crowd-physics literature
Read the paper
- Publisher (DOI) ↗may be paywalled
- PubMed ↗abstract · free